The Information Management landscape is changing in the Government of Canada (GoC). The GoC's Open Government Initiative and the implementation of initiatives such as a single Web Content Management solution and a standard electronic document and record management solution (GCDocs) are some of the examples of the direction the GoC is moving towards. Successful implementation of these initiatives will require a significant change in the Information culture in the GoC and are changing the discussion of IM within client areas from 'need to know' to that of 'right to know'. Departments know they are responsible to action these initiatives. What can the the Functional IM Community do to help management bring about the IM culture change required and assist those affected by those changes? How can the Functional IM Community help achieve optimal adoption of the GCDocs solution through communications, engagement and training?
This workshop will prepare you for this effort!
Learners will be able to:
One of the first thing that departments and agencies must do to be compliant with TBS Directive on Recordkeeping is to identify Information Resources of Business Value(IRBV) based on an analysis of the departmental functions and activities used to enable and support the department's legislated mandate.
In this workshop, you will hear how CHRC identified their IRBV's using the DIRKS methodology (originated by the National Archives of Australia) in combination with business process analysis and modeling techniques. CHRC's Mario Gauthier and Linda Yarema, associate of Altruistic Informatics Consulting will present this 1/2 day session with discussion, facilitated exercises and lots of opportunity for two-way dialogue.
Attendees will benefit from this workshop by:
Natural Resources Canada (NRCan) is one of the forerunners in the implementation of a new IM/IT strategy which includes several initiatives, including GCDOCS. We are currently managing our electronic documents in a variety of ways including shared drives; our physical assets are managed using iRIMS. NRCan has made the commitment to be a part of the Shared Services initiative implementing GCDOCS which may be hosted by Citizenship and Immigration Canada (CIC), as an Application Service Provider for GCDOCS.
In order to support this implementation, NRCan has engaged LNW Consulting to support this roll out. This engagement includes developing a Change Management Strategy and Plan that includes the gathering of foundational knowledge regarding behaviours and a sound Communications and Learning Plan, IM Architecture and develop of a Technical Interface with CIC.
NRCan's Wilma Bodnar and Susan Gesner of LNW Consulting will facilitate this 1/2 day hands-on style training session with facilitated exercises and the opportunity for two-way dialogue. These exercises will include:
Information is finally getting the traction it deserves in the dialogue of government priorities. From open government, technology consolidation, and the digital workplace to citizen engagement and e-services, now is the time like never before to be a key player in the transformation conversation and build on the information momentum for sustainable change.
Charlie Brown got it right when he asked: “How can I learn ‘the new math’ with an ‘old math’ mind”? How to become a digital organization when habits are rooted in an analog world? Recordkeeping goes far beyond compliance, governance, IM rules, and technology tools. The Clerk has caught the idea with his emphasis on collaboration: across government, with the private sector and with citizens. What really matters is transforming our behaviours and those of public servants towards an information culture that best serves the needs of people – employees and citizens – in an increasingly digital society.
An information culture is about new default positions and principles that focus on the flow of information within the public service and with citizens. It is about business productivity and efficiency. Technology is not really the issue: it is about the involvement of people in managing our information assets. Technology enables and in many ways demands a new way of being and acting. It is about the new behaviours, skillsets, tools, and relationships for information valuation, accountability, and controls.
Building on practical examples and departmental experiences of the speaker, workshop participants, and pre-session inputs from the ARMA blog, the workshop is intended to be a safe open space for dialogue and sharing. Attendees will benefit from this workshop by:
This workshop is intended for anyone who is interested in contributing to the thought leadership and practices of information for public sector transformation. Be prepared to inspire and be inspired!
** Do you have a story to share in advance or a question that you want to explore? Please share it via email with Chris Lutz (firstname.lastname@example.org) or participate online through the blog postings that will begin in the coming weeks. **
What do I need to know about change management to lead change in my organization? This workshop draws from over 20 years experience in managing change in all areas of government, including Information Management, and shares honest insights into the challenges associated with change and a practical framework for effective change leadership. It will broaden your perspective of what it means to manage change and explain how creativity is a critical change leadership skill. Attend this session to participate in thought-provoking discussion and walk out with tools and strategies that you can implement in your organization.
The implementation of an enterprise-wide EDRMS provides the opportunity for an organization to substantially improve the way it manages its electronic assets, and in so doing, provide records managers with a tool that will not only help support records services but will alter the very definition of what it means to “manage records” in a digital environment. However, these benefits are highly dependent on the type of planning and thought designed to architect the functionality of the system prior to implementation.
How can a robust information architecture ensure 21st century functionality and capability?
Join Systemscope as we paint a vision of the EDRMS end-state, what it could look like for your department, and the key information architecture challenges that must be addressed before you can get there. Workshop activities will address the following questions:
For years, “Information Risk Management” has been about managing information security, managing the information life cycle and other issues that are of importance primarily to the RK community. The conversation has not been in language that is client-focused, nor based on outcomes that support the core drivers of the organization. Because of this, IM is often seen as an ancillary (and sometimes bothersome!) structure within the organization. Users seldom set out specifically to bend or break IM rules. Policies and procedures are overlooked because clients have business outcomes they need to reach, and they have inadequate resources available to manage the information appropriately within organizational structures or environments. Risk Management is an inherent part of operating in a resource-constrained environment – but are we certain that we are putting those scarce resources towards managing down the greatest risks our organization faces?
We prefer to define Information Risk as the risk to the organization, team, or individual of being hampered due to the unavailability of situationally-appropriate tools and information to support the decisions they must take and the outcomes they must meet to succeed at their core functions. When providing information services in a resource-constrained environment, client outcomes must drive the prioritization of investment in resources, services and solutions. The purpose of this tool is to assess and quantify the information risks faced by client groups in a structured manner, enabling information professionals to determine how to apportion scarce resources. More importantly, it enables you to quantify the conversation about whose needs are most important and which stakeholder groups need the most resources, first.
This workshop is intended for the Director or Senior Manager who is looking for a game-changer that makes IM a compelling conversation within all areas of the organization - and NOT just something you have to do to get full points on MAF Section 12. Whether you are working to develop a solution set for a department, a cluster, or a whole-of–government offering, it is paramount to understand that all users are NOT equal – and that scarce resources must be prioritized to meet the needs of those users who face the greatest information risks. In order to do so, you need to quantify the information risks faced by all of your stakeholders. This tool facilitates a more compelling information risk conversation that will raise your profile in the eyes of client groups.