Who should attend?

Although "ombudsman" is used throughout this text, the term ombudsman is used to communicate to the widest possible community and is not intended to discourage other from using alternatives.

You should attend if:

  • You work in a provincial or federal ombudsman office
  • You work as an ombudsman in the health sector or in a college or university
  • You work as an staff or client ombudsman for a private corporation, a utility or a para-public organization
  • You deal with complaints in a public or private organization
  • You are thinking of becoming an ombudsman
  • Your organization is contemplating creating an ombudsman office
  • You are interested in the ombudsman concept