Access and Privacy Workshop 2007

Learn about Ontario’s requirements to protect the personal information entrusted to organizations covered by the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act. Newcomers to this field will benefit from this session.

Andre Breau
Manager, Freedom of Information and Privacy Protection Office
Ministry of Labour

Claudia Campagnolo
FOI/Privacy/Policy Services Officer
Dufferin-Peel Catholic District School Board

Examine recent decisions of the Office of the Information and Privacy Commissioner/Ontario to find out about new interpretations and significant clarifications or restatements of the law. Familiarity with the legislation is needed for this in-depth look at new developments.

Wendy Lawrence
Counsel
Ministry of Government Services

John Higgins
Senior Adjudicator and Manager of Adjudication
Office of the Information and Privacy Commissioner/Ontario

Listen to real life privacy breach experiences from a colleague and gain practical advice on how to prevent, prepare for and respond to privacy breaches. The Office of the Chief Information and Privacy Officer’s "Taking the Right Steps – A Guide to Managing Privacy and Privacy Breaches" will be highlighted.

Lynne Gottschling
Access and Privacy Coordinator
Ministry of Government Services

As government modernizes, the delivery of services by third party contractors is common. Attend this session to find out how to address the privacy issues that can arise when using contractors, as well as changes in interpretation by the Office of the Information and Privacy Commissioner/Ontario of the legislation’s third party information exemption. Data sharing agreements and the Office of the Chief Information and Privacy Officer’s "Guidelines for the Protection of Information when Contracting for Services" also will be discussed.

Dave Douglas
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Mary Macdonald
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Throughout Ontario, public sector organizations, including schools, have installed video cameras for instructional programs and to address safety and surveillance issues. For example, the LCBO has video cameras in its stores and many school boards have mounted video cameras on school buses or placed them in school hallways to monitor behaviour in order to deter violence and to facilitate disciplinary investigations. Attend this session to become aware of the legalities and privacy implications of using video surveillance and to learn how to balance the security needs of your employees and the public with protecting privacy. Debate the need for, and the uses of, video surveillance and what constitutes an acceptable use practice. This session will focus on helpful tips, guidelines, and case law to consider when deciding to use video surveillance.

Sheetal Bedi
FOI and Privacy Coordinator
Liquor Control Board of Ontario

Brenda Stokes Verworn
Board Lawyer
District School Board of Niagara

Earlier this year, the Smart Systems for Health Agency (SSHA) underwent an extensive review by the Office of the Information and Privacy Commissioner/Ontario (IPC) with respect to its approach to privacy management. This presentation will review how the SSHA is responding to the 80-plus recommendations made by the IPC and will offer some insight to the approach taken by SSHA to introduce a culture of privacy within the organization. Attendees will find valuable "lessons learned" that may be helpful in addressing privacy within their own organizations.

Michael Power
Vice President
Privacy and Security
Smart Systems for Health Agency

Familiarize yourself with main concepts of Ontario’s freedom of information scheme, including the right of access, application of exemptions, key definitions and appeal process. Newcomers to this field will benefit from this session.

Alma Beard
FOI and Records Management Coordinator
Ministry of Energy

Debbie-Ann Rashford
Access and Privacy Officer
Office of the City Clerk
City of Hamilton

Benefit from an in-depth examination of the law enforcement provisions of the legislation, including what is meant by collection, use and disclosure for law enforcement purposes.

Don Fawcett
Senior Counsel
Ministry of Government Services

Learn what a PIA is, what it isn't, and why it can help you identify and address privacy issues. Discuss the major stages involved in conducting a privacy impact assessment, and customize your own table of contents (and learn how to justify it) from a variety of methods and options. Walk away understanding the process and the document, and how to make them work together for you and your organization.

Tracy Ann Kosa
PIA Specialist, PIA Centre of Excellence
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Protecting privacy while permitting research or conducting surveys presents unique challenges. Discuss best practices, including appropriate use and content of research agreements.

Nicole Hamacher
Coordinator, Policy and Licensing
Knowledge Management and Reporting Branch
Ministry of Health and Long-Term Care

Katie Watts
Coordinator, FOI Unit
Toronto Police Services

Sarah Fontaine
Information and Privacy Analyst
Archives of Ontario

Join your municipal colleagues to discuss the application of the legislation to municipal councillors, in particular, the distinction between their duties for the municipality and for their constituencies.

Jim Purser
Manager of Records and Information Services
City of London

John Searle
Senior Policy and Compliance Analysts
Corporate Access and Privacy
City of Toronto

Will our privacy be sacrificed at the altar of citizenship engagement, service delivery and customer service? How do we ensure that we keep focused on privacy as we work toward convenience and customer service for the citizens of Ontario. Come and share your interest and expertise for an interactive discussion of trends, capabilities and some good old-fashioned paranoia.

Peter Hope-Tindall
Head of ServiceOntario Privacy Office
Ministry of Government Services

Take this primer to learn about processing and managing access requests, including fees, voluminous records, third parties, request file organization, and request tracking. Newcomers to this topic will benefit from this session.

Nancy Massie
Information Access and Privacy
York Region District School Board

Laura Lee May
Information and Privacy Coordinator
Ministry of Natural Resources

Learn when and how the exercise of discretion should be undertaken in the context of responding to access requests, including the legislative requirements and the tests defined in orders of the Office of the Information and Privacy Commissioner/Ontario.

Jacqueline Gallacher
FOI and Privacy Specialist
Cabinet Office

Dave Douglas
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Identifying potential privacy risks and determining the requirements to address them is critical to the success of any project. Come to this session to work through a series of questions designed to help you identify key privacy issues and incorporate that analysis into your project plan.

Caroline Crnekovic
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Mary Macdonald
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Learn the results of a recent consumer survey that provides a comprehensive picture of the incidence and impact of identity theft and identity fraud in Canada. Also learn about research into management approaches to the problem of identity theft and the development of an index that will allow trend reporting and evaluation of the overall effectiveness of policy, legislation and other measures taken by the public and private sectors.

Susan Sproule
Postdoctoral Fellow
McMaster eBusiness Research Centre
McMaster University

Yufei Yuan
Professor, Wayne Fox Chair in Business Innovation
McMaster eBusiness Research Centre
McMaster University

Ken Guo
Ph.D. Candidate
McMaster University

Norm Archer
Professor Emeritus
McMaster University

As government moves forward to deliver programs and services in new ways, it must do so in ways that minimize the collection, use and disclosure of personal information and the potential for inappropriate cross-program linkages. The way we mange identity will have a large impact on how we protect privacy in a service delivery environment. Learn what identity management involves, why it is important to service delivery and citizen engagement, and explore ways to address key privacy issues.

Guy Herriges
Manager
Office of the hief Information and Privacy Officer
Ministry of Government Services

Having difficulty meeting the 30-day time frame for processing requests? Attend this session to obtain advice on how to build a multi-disciplined network of contacts that will help you process requests more efficiently and effectively.

Jim Lewis
Director
Information Management and Access Branch
Ministry of Environment

Ilone Harrison
Coordinator, Freedom of Information and Protection of Privacy Office
University of Toronto

Roxana Baciu
FOI Program Advisor
Cabinet Office

Interact with a panel of legal experts as they examine some of the most significant access to information decisions of the Office of the Information and Privacy Commissioner/Ontario and the courts, and their impact on the interpretation of key provisions of Ontario's Freedom of Information and Protection of Privacy Act and Municipal Freedom of Information and Protection of Privacy Act.

Wendy Lawrence
Counsel
Ministry of Government Services

Shirley Senoff
Legal Counsel
Office of the Information and Privacy Commissioner/Ontario

Examine the concept of practical obscurity, how courts currently view it, and the practical implications of those views for organizations wanting to use technology to provide better information and transactional services to clients and the public.

Rafael Eskenazi
Director
Freedom of Information and Protection of Privacy Office
University of Toronto

Mary Macdonald
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Is the complexity of the PIA process and the cost of PIA consultants causing you grief? Come to this session to hear about two different PIA service models provided by: 1) the Information Management and Architecture Branch, Health Services Cluster; and 2) the Office of the Chief Information and Privacy Officer's new PIA Development Service. This session will focus on the OPS environment.

James De Monte
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Fraser Duff
Security Architect, Information Management and Architecture Branch
Health Services Cluster
Ministry of Health and Long-Term Care

Learn to navigate the overlapping scope and application of the Personal Health Information Protection Act and the Freedom of Information and Protection of Privacy Act and the Municipal Freedom of Information and Protection of Privacy Act.

Mary Lou Daniels
Regional Communications Manager, Program Management Division
Ministry of Community and Social Services

Learn why security is an essential part of protecting personal information and how to address common security concerns in today’s working environment (e.g., use of e-mail, Internet, and mobile devices).

Dale Tasker
Manager, Strategy and Contingency Services
Corporate Security
Ministry of Government Services

Learn how to meet the challenges municipalities face in promoting a culture of privacy, developing training opportunities and advocating for privacy within existing municipal priorities and structure.

Suzanne Craig
Director, Corporate Access and Privacy
City of Toronto

Bring your specific questions and concerns to this session and get practical advice from freedom of information and privacy experts.

Rafael Eskenazi
Director
Freedom of Information and Protection of Privacy Office
University of Toronto

Geoff Bell
Freedom of Information and Privacy Coordinator
Regional Municipality of Waterloo

Join a legal expert to examine, in detail, the scope and meaning of the solicitor-client privilege exemption, including recent court decisions on its application to legal bills and legal fees.

Don Fawcett
Senior Counsel
Ministry of Government Services

Learn what to do with the PIA when it's done: how the risks can be assigned, how recommendations should be communicated, and how action items can be implemented. You're not in it alone! The PIA can be the beginning of your organization's privacy risk management strategy - not the end of it.

Tracy Ann Kosa
PIA Specialist, PIA Centre of Excellence
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Come to a discussion of key legislation, best practices and potential pitfalls related to employee privacy from both a labour and privacy perspective.

Rosalyn Principe
Counsel
Ministry of Government Services

Simon Heath
Counsel
Ministry of Government Services

Catch up with Ontario Shared Services (OSS) as it continues with its Privacy Project. The delivery of a Privacy Practices Validation Tool and other privacy initiatives are well under way. Learn what OSS has done to address privacy issues and raise privacy awareness among OSS management and staff. There will be a demonstration of the tools and a discussion of their role in a recent OSS privacy audit.

Also highlighted will be the Ministry of Government Services' new Privacy and Security Model and the latest privacy management tools of the Office of the Chief Information and Privacy Officer.

David Jackson
Privacy Advisor
Ontario Shared Services
Ministry of Government Services

Estella Cohen
Project Manager, Privacy Review Implementation Project
Ontario Shared Services
Ministry of Government Services

Mark Robinson
Policy Advisor
Office of the Chief Information and Privacy Officer
Ministry of Government Services

Lynne Gottschling
Access and Privacy Coordinator
Ministry of Government Services

Gain insight and practical advice on how to provide useful and effective briefings on Ontario’s freedom of information and privacy legislation for new politicians and their staff.

Howard Jones
Coordinator, FOI and Privacy
Cabinet Office