Agenda

As employers' accommodation duties to disabled and ill employees continue to be clarified (and perhaps expand), their desire to obtain medical information grows. Those desires must be balanced with the privacy rights of employees. Somewhere, there is a balance between what is really needed by employers, and what an employee is entitled to keep private. This presentation will deal with the following issues:

• When do employers need medical information and how much do they really need?
• What are they entitled to collect and what can be done with it?
• How should medical information be managed and stored?

Chairperson
LeRoy Brower
Director, HIA
Office of the Information and Privacy Commissioner of Alberta

LeRoy Brower is the Director, Health Information Act (HIA) for the Alberta Office of the Information and Privacy Commissioner. Over the past six years he has led the health team in providing oversight of the HIA. This role involves investigation of privacy complaints, mediation of access requests and reviewing and commenting on privacy impact assessments submitted to the Commissioner. LeRoy has previously held FOIP positions within the Alberta Government as: FOIP Coordinator, Municipal Affairs; FOIP Advisor, Environment & Energy; and FOIP Coordinator, Social Services. LeRoy was a child abuse investigator for Social Services prior to becoming involved in the field of privacy.

There has been a lot of buzz about “cloud computing” lately - but you may be asking yourself: “What exactly is it all about, and what are the privacy risks and challenges for businesses and their customers?” This session will focus on answering these questions by taking an in-depth look at some of the issues associated with doing business in the clouds, including: security, questions of jurisdiction, and the challenges of controlling information flows.

Chairperson
Rick Klumpenhouwer
Manager, Privacy and Information Management
Cenera Consulting

Rick has over 20 years experience in various aspects of information management, archives, and privacy. He holds a Masters degree in history from the University of Western Ontario and a Masters in Archival Studies from the University of British Columbia. He was Executive Director of the Legal Archives Society of Alberta from its founding in 1990 to 1997. He was Coordinator, Records Management later Information Management and Privacy at the Calgary Health Region between 1997 and 2002, when he joined Denham and Associates as a privacy consultant. He has been with Cenera since September 2003.

An industry veteran, Dave Remmer has architected solutions in the financial, multi-media, security, manufacturing, services and health care industries. He specializes in leveraging SOA, security, and standards development to realize ongoing business value within organizations. Dave focuses on current issues in architecting enterprise solutions and how to leverage the Microsoft platform to support client’s project’s architectural success. He has achieved the Sun Certified Java Programmer and Sun Certified Java Architect as well as the Microsoft Certified Solution Developer designation.

Organizations of different sizes often need or choose to procure services from an outside supplier to cut costs or to provide better service. This session will look at the private sector privacy issues associated with outsourcing,including: managing internal expectations and ensuring appropriate sign-off of inherent outsourcing risks, contractual provisions and the continuum of safeguards,negotiation strategies (especially when a small company is outsourcing to a large company with greater bargaining power), and when and how to get your Privacy Officer involved.

Chairperson
Jason Eamer-Goult
A / Assistant Director
Knowledge Information Services Branch
Office of the Government Chief Information Officer for the Province of British Columbia

Kevin Doyle
Chief Privacy Officer
Telus

Mr. Kevin P. Doyle is Vice-President, Corporate Affairs – Compliance and Privacy at TELUS. Prior to taking on the role of Privacy Officer, Mr. Doyle held various positions within TELUS’ Telecom Policy and Government Affairs department, including Director of Regulatory Services and acting as TELUS’ legal counsel at numerous proceedings before the Canadian Radio-television and Telecommunications Commission. Mr. Doyle graduated from the University of Calgary Law School (1991), was called to the Alberta Bar in 1992, and completed his Master of Laws (Evidence) at the University of Alberta (1993). Prior to joining TELUS in 1995, Mr. Doyle taught Evidence and Land Titles at the University of Alberta Law School and practiced law in the city of Edmonton.

It is not always clear how to handle day-to-day use and disclosure of personal employee information. What information can be provided to colleagues? To clients? When is consent required?

This practical and informative session will consist of two components:

1. an interactive discussion using fact pattern analysis to identify the top ten employment privacy errors and how to avoid them
2. a presentation and discussion of those tricky issues which can arise in the employment/human resources context, such as: what to do about birthday announcements, how to communicate with clients and staff about employee medical leaves or terminations, how to handle requests for home contact information for employees for purposes of sympathy cards, etc.

Chairperson
Catherine Tully
Manager, Investigation and Mediation
Office of the Information and Privacy Commissioner of British Columbia

Catherine Tully joined the staff of the Office of the Information and Privacy Commissioner of British Columbia in the spring of 2006. As Manager of Investigations and Mediation, Catherine’s primary responsibilities are to supervise and conduct investigations and mediations and to provide advice on issues related to the Freedom of Information and Protection of Privacy Act and the Personal Information Protection Act.

Prior to joining the Office of the Information and Privacy Commissioner, Catherine was the Director of Information, Privacy and Records Management for the Ministry of Attorney General, Ministry of Public Safety and Solicitor General and the Ministry of Aboriginal Relations and Reconciliation for 5 years. As a special researcher for the Ted Hughes’ Inquiry, Catherine authored, “Public Reporting of Child Death Reviews, April 2006” B.C. Child & Youth Review.

Catherine Tully has a broad background in administrative law beginning with a career in the Ontario legal clinic system specialising in workers’ compensation and criminal injury compensation law. She also worked for 2 years as an advocate at the Together Against Poverty Society, a front line advocacy organization in Victoria. She has a B.Sc., B.A. and LL.B. from the University of Ottawa and an LL.M. in international human rights law from Dalhousie University.

Ms. Hunter is a member of the firm's Litigation Department and practises in the areas of administrative law, freedom of information and privacy law and professional regulation law. Before joining Davis LLP, she was a law clerk in the Supreme Court of Canada. Ms. Hunter is experienced in freedom of information and privacy law and has represented a number of clients (including businesses and public bodies) on matters before the Office of the Information and Privacy Commissioner. She has assisted numerous private sector organizations with privacy law compliance. Ms. Hunter was a founding member and is a past co-chair of the CBA Freedom of Information and Privacy Law subsection. Ms. Hunter has acted for a variety of professional regulatory bodies on matters involving professional disciplinary proceedings and related litigation.

Ingrid's practice is focused exclusively on employment law, human rights, labour, education law, and privacy. She acts primarily for employers and works closely with an organization's management team to strategically and proactively resolve workplace matters with a view to risk management and dispute avoidance.

Ingrid has extensive advocacy experience, successfully representing clients at labour arbitration and labour relations boards, human rights tribunals and the courts. She also provides training sessions for managers and has presented seminars on a wide variety of topics including harassment, absenteeism, human rights issues and privacy.

Anne maintains a practice primarily in privacy law, labour and employment law, and administrative law. She has advocacy experience representing clients in inquires before the Alberta Office of the Information and Privacy Commissioner, in labour arbitration, as well as before human rights tribunals, professional regulatory tribunals, and the Alberta Court of Queen's Bench and Alberta Court of Appeal.

Anne is a founding member of the Firm's Privacy Practice Group and provides ongoing advice to a range of clients to guide them through the complex landscape of privacy law. She is also currently co-Chair of the Canadian Bar Association's Privacy Law (North) Section.

Prior to joining Field LLP, Anne practiced at a national law firm for six years. Anne also articled with the Court of Queen's Bench and Court of Appeal of Alberta in Edmonton.

Small groups of people living together in condos must know certain information about each other, but unnecessary intrusions into an individual’s privacy inevitably create friction. The issues are complicated by the need to reconcile two legislative regimes, one which seeks to protect privacy, while the second requires disclosure sufficient to address concerns and ensure day to day operations of condos. Likewise landlords have a need to collect and use personal information in order to manage their residential tenancies. This session will focus on the typical complaints that condo corporations and landlords must address, including: collection of personal information, surveillance, complaint letters and minutes of meetings.

Chairperson
Tony Gioventu
Executive Director
Condominium Homeowners Association

Jillian Vincent
Portfolio Officer
Office of the Information and Privacy Commissioner of Alberta

Jillian Vincent is a Portfolio Officer, Personal Information Protection Act with the Office of the Information and Privacy Commission of Alberta. Jillian holds degrees in both molecular genetics and law and is a member of the Alberta bar. Prior to joining the OIPC she spent several years in private practice at a national firm advising clients on privacy, employment and technology issues.

Larry is the Chair of Clark Wilson LLP’s Privacy Law Group and a member of its Business Litigation Group. Larry works with clients in the private sector to assess their privacy policies and implement proper procedures and guidelines. He has written various articles and conducted numerous seminars focusing particularly on British Columbia’s Personal Information Protection Act. Recently Larry was part of the Working Group convened by the British Columbia Privacy Commissioner to draft the Privacy Guidelines for Strata Corporations and Strata Agents. Larry holds an LLB from McGill University and an LLM from the University of Ottawa.

How does an organization know if it’s doing privacy right? Do you measure compliance by counting the number of complaints made to the organization? Or by successfully avoiding investigations by the regulators? This session will provide organizations with practical strategies for measuring privacy compliance, including deciding what to measure, and how metrics might be used effectively to identify and mitigate risks, report internally and externally, and ensure that stakeholder expectations are being met.

Chairperson
Terry McQuay
President
Nymity Inc.

Terry McQuay is the founder and President of Nymity Inc. a privacy research firm that provides privacy support tools for Canadian and US privacy professionals. Mr. McQuay is the Canadian Co-Chair of the International Association of Privacy Professionals' KnowledgeNet and a Certified Information Privacy Professional (CIPP & CIPP/C). He is on the Canadian Marketing Association's Ethics and Privacy Committee, a Privacy Advisor to the Canadian Standards Association(CSA), a Privacy Trainer for the Canadian Institute of Chartered Accountants(CICA), and a Privacy Advisor for the Retail Council of Canada.

Stephanie Perrin is the Director of Integrity Policy at Service Canada. Prior to this, Ms. Perrin was the Director of Research and Policy at the Office of the Privacy Commissioner of Canada. She joined the office after working as a privacy consultant for three years. She is the former Chief Privacy Officer for Zero Knowledge Systems, a privacy-enhancing technology company that was active in pushing the boundaries of anonymity on the Internet during 2000-2002. During that time she was the Team Leader of an expert group reporting to CEN/ISSS on the benefits of standards in implementing the European Directive 95/46/EC on the protection of individuals with regard to the processing of personal data.

Susan Smith is Privacy Officer for Hewlett-Packard’s Americas region, responsible for Privacy in Canada, U.S., Mexico, Central and South America. In this role, she is a member of HP’s Privacy and Data Protection governance board, and works with HP business groups, country and corporate functions to assure the implementation of HP's privacy policies and programs.

Susan is responsible for America’s privacy strategy, policy, governance, and standards creation for customer, employee, and partner personal data. She serves as HP`s regional representative with external policy makers, media, NGOs and customers in the area of privacy and data protection.

Previously she led HP’s global Internet policies and standards program. Prior to that, she held various business management positions within the company.

For many organizations, the traditional centralized office is giving way to a new model where employees use modern telecommunications and computers to work wherever they can be most efficient and productive, whether that’s at home, on the plane, or on the road. Breaking down the ties to a physical workplace presents a mix of opportunities and challenges, especially when it comes to managing and protecting personal information. Learn from our experts how to approach the privacy challenges of working offsite and how to turn them into practical policies and procedures that are privacy compliant yet satisfy the business needs of organizations. The panel will also answer your questions about the physical and technical hurdles in working off-site.

Chairperson
Linda Sasaki
Portfolio Officer
Office of the Information and Privacy Commissioner of Alberta

Linda Sasaki is a Portfolio Officer with the Office of the Information and Privacy Commissioner of Alberta where she is responsible for investigating and mediating matters under review, or relating to complaints about organizations’ compliance with Alberta’s Personal Information Protection Act (“PIPA”).

With over 18 years experience in Alberta’s public service, Linda has been involved in many aspects of government, including Board development work with not-for-profit organizations, facilitating community development projects and investigating and mediating human rights complaints.

LeRoy Brower is the Director, Health Information Act (HIA) for the Alberta Office of the Information and Privacy Commissioner. Over the past six years he has led the health team in providing oversight of the HIA. This role involves investigation of privacy complaints, mediation of access requests and reviewing and commenting on privacy impact assessments submitted to the Commissioner. LeRoy has previously held FOIP positions within the Alberta Government as: FOIP Coordinator, Municipal Affairs; FOIP Advisor, Environment & Energy; and FOIP Coordinator, Social Services. LeRoy was a child abuse investigator for Social Services prior to becoming involved in the field of privacy.

Anne Toal is Vice-President and Chief Compliance Officer for the Great-West Life, London Life and Canada Life companies and their subsidiaries in Canada and Europe, a position she has held since 2003. Her Compliance area oversees the entities’ corporate compliance and market conduct compliance, and also includes the Ombudsman’s office.

In this position, Anne is also the Chief Privacy Officer for all the companies and subsidiaries headquartered in Canada, and she is the Chief Anti-money Laundering Officer for the life insurance companies regulated by the Office of the Superintendent of Financial Institutions.

Lawyers, financial institutions, realtors and retailers all collect personal information about their customers from identification documents – usually driver’s licenses. However, the Alberta, British Columbia and federal regulators have jointly published compliance resources that caution private sector businesses to carefully consider their purposes for collecting this information and, in particular, how much personal information they collect. When is it enough to simply view a driver’s license? How much information can you record, and in what circumstances? Can organizations make photocopies? What are the risks associated with these different extents of collection? And finally, what do the regulators have to say about these practices?

Chairperson
Jill Clayton
Director PIPA
Office of the Information and Privacy Commissioner of Alberta

As a privacy consultant for a number of years, Jill assisted organizations in health care, oil and gas, telecommunications, non-profit and other sectors with their privacy compliance implementation activities, including: compliance audits, policy development, privacy impact assessments, and training and awareness.

Jill joined the Office of the Information and Privacy Commissioner of Alberta in 2004, shortly after the Personal Information Protection Act (PIPA) came into force. As a Portfolio Officer with the PIPA Team, she was responsible for investigating and mediating privacy complaints and requests for review. Jill is currently Director - PIPA.

Robert Laing joined the BCREA team in March 2000 as the Director of Government Relations, where he focused the efforts of BCREA and its Government Relations Committee to develop and maintain an effective, proactive government relations program. He became the Association's Chief Executive Officer in 2002. For almost 30 years, Robert has served the real estate profession in the roles of lawyer, educator and liaison to all levels of government, crown corporations and regulatory bodies. Before joining BCREA, he was head of The University of British Columbia's Faculty of Commerce and Business Administration's Real Estate Division.

Barbara Buchanan is a lawyer and educator who provides confidential conduct and ethics advice to lawyers through her role at the Law Society of BC. She assists lawyers in a variety of situations including advising on client confidentiality, conflicts of interest, undertakings, and scams.

Previously, Barbara has been in private practice, has acted as an adjudicator for administrative tribunals, and has been general counsel for an international forestry company. In addition, she has taught the Law Society’s Professional Legal Training Course and business law courses in post-secondary institutions, including a course in international commercial law in Phnom Penh for Cambodian lawyers.

Barbara is the chair of the Canadian Bar Association (BC Branch) Administrative Law Subsection. She is a board co-chair of Or Shalom, a Vancouver synagogue. She is a director of the Vancouver Holocaust Education Centre, a teaching museum that provides anti-racism programming through school programs, exhibits, conferences and teaching materials.

New technologies have become ubiquitous and are constantly being employed in new and innovative ways to deliver products and services that can be both popular and exciting. Think about street-level imaging, cell phone triangulation and geo-spatial technologies ... But if these technologies capture, use and perhaps disclose information about individuals, privacy laws come into play and must be taken into consideration. This session will consider some of these new technologies and how they work - or don't work - with existing privacy laws.

Chairperson
Murray Long
President
Murray Long & Associates

Murray Long is one of Canada's foremost private sector privacy experts. As a member of the Canadian Standards Association (CSA) privacy committee, he helped write the CSA Model Code for the Protection of Personal Information, which is the basis for the Personal Information Protection and Electronic Documents Act (PIPEDA) and subsequent provincial laws.

Since 1997, Murray has provided guidance on privacy law compliance to organizations in the telecommunications, banking and insurance, transportation, retailing, franchising, healthcare, employment privacy, and charity sectors. He has undertaken numerous policy research, privacy review, privacy impact and training projects for the federal and provincial governments as well as private firms. On several projects, he has collaborated with other leading Canadian privacy consultants and can assemble a team, as needed, to meet any requirement.

Effective November 1, 2007, Elizabeth Denham was appointed Assistant Privacy Commissioner of Canada with primary responsibility for the federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). Immediately prior to this appointment, she served as Director of Research, Analysis and Stakeholder Relations with the Office of the Privacy Commissioner of Canada.

From 2003 to 2007, Ms. Denham was Director, Private Sector, for the Office of the Information and Privacy Commissioner of Alberta. In this role, she established and directed the compliance and enforcement program for Alberta's private sector privacy law.

She holds degrees in history (Bachelor of Arts) and archival and information science (Masters of Arts)from the University of British Columbia.

Mr. Vincent has spent more than 20 years as a senior executive in the technology and local search directory industry in North America, Europe, Asia and Latin America. He was appointed President and Chief Executive Officer of Canpages in 2006.

Olivier was the founder of Canpages in December 2005 with HM Capital Partners of Dallas, Texas. He was the architect behind Canpages' current market expansion strategy and in transforming the company into a strategic, multi-platform organization that specializes in local search and directories for print, online and mobile.

From 1999 to 2005, Mr. Vincent held several Senior Executive positions at Verizon Information Services including Vice President, International. He was responsible for launching several wireless and internet services within the U.S. and managed businesses in all continents.

From 1999 to 2001, he was President of Vancouver-based Dominion Information Services/SuperPages that formerly published the TELUS Pages, SuperPages and superpages.ca.

Mr. Vincent has a degree in engineering from École Nationale Supérieure de Techniques Avancées, Paris, and a masters of business degree from Haute Études Commerciales, France. Mr. Vincent is also a member of the Young Presidents' Organization (YPO) and serves on several Boards of Directors, including the Wireless Innovation Network of British Columbia (WINBC).

Dr. Scassa holds undergraduate law degrees in civil and common law from McGill University, as well as an LL.M. and an S.J.D. from the University of Michigan. She taught at Dalhousie Law School for 15 years before joining the faculty of law at the University of Ottawa as a full professor in July 2007. She currently holds a Canada Research Chair in Information Law at the University of Ottawa. She is a member of the Nova Scotia Barristers’ Society. She is a former editor of the Canadian Journal of Law and Technology, and co-author of the book Electronic Commerce and Internet Law in Canada, (CCH Canadian Ltd.). She is a member of the External Advisory Committee of the Office of the Privacy Commissioner of Canada and a Member of the Geoconnections Privacy Advisory Group. Her research and scholarship is primarily in the areas of intellectual property law, law and technology, and privacy. She has written articles on a range of topics in theses areas.

New technologies make it increasingly easy for employers to collect personal information about employees and put employees under surveillance. But how do you balance an employee’s right to privacy with an employer’s need to manage its workforce? This session will look at the privacy issues arising from the use of various surveillance technologies – including email, video, keystroke and BlackBerry monitoring, as well as the increasing trend which sees employers collecting personal employee information from social networking sites such as Facebook and Twitter.

Chairperson
Frank Work
Commissioner
Office of the Information and Privacy Commissioner of Alberta

Alberta's second Information and Privacy Commissioner appointed in 2002. Mr. Work was born in Calgary, received his Bachelors Degree in Political Science and Masters Degree in Environmental Design from the University of Calgary and obtained a law degree in 1981 from McGill University. He practiced corporate commercial law in Calgary, worked for the Attorney General of Bermuda, and was seconded to the United Nations Environmental Program. After returning to Canada in 1987, Mr. Work took a contract position with the World Bank and was assigned to the country of Mauritius. From 1991 to 1996 Mr. Work worked as Parliamentary Counsel to the Legislative Assembly of Alberta, and General Counsel to the Ethics Commissioner of Alberta. In 1996 Mr. Work began his career at the Office of the Information and Privacy Commissioner as General Counsel and Assistant Commissioner. Mr. Work was appointed to a five-year term as Information and Privacy Commissioner in May 2002.

In his litigation-based practice, Ivan Bernardo represents clients in a variety of areas, with special focus on health law, constitutional law, privacy issues and government advocacy. Ivan obtained a Master of Business Administration in the year 2000, and his Bachelor of Laws degree from the University of Calgary 2002.

Ivan’s preferred area of practice is civil litigation dealing with all aspects of health care delivery and administration. Ivan has provided advice and representation to clients in relation to hospital liability, mental health certification, public health enforcement, professional liability, labour and employment matters and general civil litigation. In addition, he provides advice and advocacy to private and public sector clients with respect to compliance with provincial and federal privacy and access to information legislation.

Ivan has made oral or written submissions before all levels of court and types of tribunals in different Canadian jurisdictions, including the Supreme Court of Canada.

Prior to his career in law, Ivan served as a Senior Public Affairs Advisor in Community and Government Relations and as a Freedom of Information and Protection of Privacy Advisor for the Calgary Health Region. He also worked in the Alberta Office of the Premier as Caucus Liaison and Cabinet Policy Co-ordinator of Health Restructuring.

Kris Klein, a native of Ottawa, has more than a decade of experience in the federal regulatory arena, which he gained in both the public and private sectors in Canada. His is also one of the country’s leading experts on the application of the Access to Information Act, the Privacy Act, and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Prior to starting his own law and consulting firm, Kris practiced law with McCarthy Tétrault, a preeminent, national firm delivering legal services in Canada and globally. He also has a significant amount of litigation experience, working for the Federal Department of Justice, and he has also provided strategic legal advice for the Privy Council Office.

More recently, Kris practiced exclusively in the area of privacy law for the Privacy Commissioner of Canada. In his capacity as litigation counsel, Kris advised the Commissioner and senior officials on legal, policy and strategic positions available in privacy matters, including the handling of high-profile and sensitive cases. In addition, he interacted, negotiated and settled complaints with private sector organizations facing complaints about privacy issues. Kris also represented the Commissioner and her office publicly, as a conference speaker, before Parliamentary committee and in interviews with the media.

Web marketing businesses have grown more sophisticated in the past two years, employing tracking devices on web pages, domains, web-based applications and more recently on ISP networks. Information tracked can include which pages the user visits on a site or across domains, search terms or other information entered, the user’s preferences and language and user postal code. Most behavioural targeting companies state that they do not collect “sensitive” personal information but each sets its own definition for what is sensitive. The marketing potential for this information is obvious, but how can organizations manage the privacy issues associated with this practice? What types of information can businesses collect? How can they use the information? Must consumers consent to this practice? What notice is required? What privacy protections must companies have in place? Join our expert panel for a lively discussion about the benefits and challenges of tracking consumers on-line.

Chairperson
Barbara Bucknell
Special Advisor
Office of the Privacy Commissioner of Canada

Sara A. Levine
Sara A. Levine Barrister & Solicitor
Privacy Compliance and Consulting

Sara Levine has been practicing law for over 10 years. She provides advice on all aspects of privacy and freedom of information law to clients both the business and non-profit sectors, including strategic advice during critical privacy incidents. Formerly a civil litigator, she has served as a privacy officer to a major Canadian law firm, conducted numerous privacy assessments, developed local and national privacy compliance programs, delivered privacy training and written extensively on privacy law issues. Sara is a frequent speaker about privacy matters, and appears on radio to promote public awareness about privacy law.

As V.P. Public Affairs and Communications, Wally has responsibility for the strategy and oversight of CMA’s advocacy work in the public policy arena. His portfolio includes government relations, member and public communications programs, CMA’s Ethics & Privacy and Postal Issues Committees, and the Association’s Special Interest Councils and related research activities.

Micheal Vonn is a lawyer and the Policy Director of the BC Civil Liberties Association. She has been an Adjunct Professor at the University of British Columbia in the Faculty of Law and the School of Library, Archival and Information Studies where she teaches civil liberties and information ethics. Micheal has an extensive background in HIV/AIDS legal and ethical issues. She is a frequent speaker on a variety of topics including medical privacy and recently gave a keynote address on the Patients' Perspective on Electronic Healthcare Records.

Many private sector businesses operate in more than one Canadian jurisdiction, and are responsible to more than one privacy oversight body. What happens when a complaint is made in one jurisdiction, that maybe better belongs in another? How are complaints referred between regulators? Do regulators understand the challenges of operating in multi-jurisdictions and if so, what are they doing to respond to the needs of businesses and individuals? In this session, the panel will discuss these questions in the context of specific fact situations.

Chairperson
Heather Black
Privacy Consultant & former Assistant Privacy Commissioner of Canada

Heather Black is a former member of the Department of Justice, where her practice was largely in commercial law. From 2001 to August 2003 she was General Counsel at the Office of the Privacy Commissioner of Canada. Effective August 18, 2003 she was appointed Assistant Privacy Commissioner of Canada (since retired) with primary responsibility for private sector privacy. Ms. Black first began working with privacy issues as a member of the Information Law and Privacy Group at Justice from 1982 - 1986 where she participated in the drafting of guidelines for the implementation of the Privacy Act, provided legal advice on its interpretation, and litigation support on Privacy Act cases. Ms. Black is a graduate in English from Concordia University (1965) and has an LLB from McGill University (1974). She was called to the Ontario bar in 1976 and practised with the Department of Justice in various capacities until 2000. As counsel to Industry Canada she worked on the development of Part 1 of the Personal Information Protection and Electronic Documents Act. She was involved in the policy development and was instructing counsel on the drafting of the Bill. She is a co-author of "The Personal Information and Electronic Documents Act: An annotated Guide" published by Irwin Law (Perrin, Black, Flaherty and Rankin) www.irwinlaw.com.

David Loukidelis is in his second six-year term as Information and Privacy Commissioner for British Columbia. An independent officer of the Legislature, he oversees compliance with British Columbia's Freedom of Information and Protection of Privacy Act, Personal Information Protection Act and Lobbyists Registration Act. David's experience in access and privacy issues goes back to 1990. Since becoming Commissioner in 1999, he has written hundreds of access to information appeal decisions, privacy complaint decisions, investigation reports, discussion papers and policy materials. David has participated in the Asia Pacific Economic Cooperation organization's work on international privacy standards and has been a member of several Canadian privacy advisory bodies in the area of health research. His university teaching experience includes teaching access to information and privacy law at the University of Victoria.

Adam Kardash is co-head of Heenan Blaikie’s National Privacy and Information Management group, and Managing Director and Head of Access Privacy, a Heenan Blaikie consulting services company.

Adam has extensive experience in the privacy law area, and regularly advises on a broad range of data protection issues and privacy compliance initiatives. He assists in-house counsel and Chief Privacy Officers of organizations in the private, health and not-for-profit sectors on conducting privacy impact assessments and privacy and security reviews/audits; drafting privacy policies, practises and procedures; undertaking privacy compliance initiatives; managing security breaches; representing organizations on privacy regulatory investigations, and the drafting and negotiation of service provider arrangements involving personal information, including transborder data flows.

Adam and Priscilla Platt co-authored and launched Heenan Blaikie’s electronic guide to Ontario's public sector access and privacy legislation. The guide, AccessPrivacy.ca, is an innovative tool to assist institutions and the public to understand the developments of the law in these areas.

Ann Goldsmith is the Team Lead, Policy in the Office of the Privacy Commissioner of Canada in Ottawa. She has been with the Office since its inception in 1983 and has worked in many of the branches of the Office including Parliamentary Affairs, Legal, Inquiries and the Private Sector Secretariat. She has been involved with PIPEDA through both stages of implementation (2001/2004).

As a privacy consultant for a number of years, Jill assisted organizations in health care, oil and gas, telecommunications, non-profit and other sectors with their privacy compliance implementation activities, including: compliance audits, policy development, privacy impact assessments, and training and awareness.

Jill joined the Office of the Information and Privacy Commissioner of Alberta in 2004, shortly after the Personal Information Protection Act (PIPA) came into force. As a Portfolio Officer with the PIPA Team, she was responsible for investigating and mediating privacy complaints and requests for review. Jill is currently Director - PIPA.

Building a “privacy culture” involves developing an awareness and sensitivity by each employee of the additional caution required when processing personal information. Learn how BC Biomedical Laboratories, a community based medical laboratory handling sensitive medical information of 1.8 million patients annually, has built a privacy culture. Enhancing employee awareness and developing employee accountability helps eliminate employee mistakes that result in a privacy breaches. How can you integrate privacy into the fabric of your organization? Learn about how one organization provides privacy training, ongoing awareness, monitoring all in a culture of continuous improvement.

Chairperson
Catherine Tully
Manager, Investigation and Mediation
Office of the Information and Privacy Commissioner of British Columbia

Catherine Tully joined the staff of the Office of the Information and Privacy Commissioner of British Columbia in the spring of 2006. As Manager of Investigations and Mediation, Catherine’s primary responsibilities are to supervise and conduct investigations and mediations and to provide advice on issues related to the Freedom of Information and Protection of Privacy Act and the Personal Information Protection Act.

Prior to joining the Office of the Information and Privacy Commissioner, Catherine was the Director of Information, Privacy and Records Management for the Ministry of Attorney General, Ministry of Public Safety and Solicitor General and the Ministry of Aboriginal Relations and Reconciliation for 5 years. As a special researcher for the Ted Hughes’ Inquiry, Catherine authored, “Public Reporting of Child Death Reviews, April 2006” B.C. Child & Youth Review.

Catherine Tully has a broad background in administrative law beginning with a career in the Ontario legal clinic system specialising in workers’ compensation and criminal injury compensation law. She also worked for 2 years as an advocate at the Together Against Poverty Society, a front line advocacy organization in Victoria. She has a B.Sc., B.A. and LL.B. from the University of Ottawa and an LL.M. in international human rights law from Dalhousie University.

Jane joined BC Biomedical Laboratories in 2003 as Chief Privacy Officer and Human Resources Director.

BC Biomedical Laboratories Ltd. is a community laboratory based in Surrey, BC, Canada with 43 patient service centres throughout the Lower Mainland. BC Biomedical is owned and operated by British Columbian pathologists with 700 employees. BC Biomedical has been one of the 50 Best Employers in Canada according to Hewitt/Report on Business Study for the last eight years with three years in the number one position.

Jane is a sessional instructor of Leadership at Simon Fraser University’s Faculty of Business. Jane worked for 19 years with Nortel Networks in various Human Resource Management and Change Management roles.

Jane has an MBA in Human Resource Management from McMaster University and a Bachelor of Commerce majoring in Marketing. She continued her studies in International Business in Japan.

With more and more of our preteens and teens using social networks such as Facebook.com and virtual worlds, such as Disney’s Club Penguin and Ganz’s Webkinz, the privacy community needs to better understand what they are doing, how they are doing it and why. Protecting privacy in a bubble won’t work. And hiding behind often out of date offline perspectives won’t either. Learn about what young people are really doing from the expert who knows - Dr. Parry Aftab, “The Kids Internet Lawyer” and founder of the world’s largest and oldest cybersafety group, WiredSafety.org. As the Managing Director of WiredTrust, a new Web 2.0 risk management consulting firm headquartered in NB, Canada, Parry will be helping the industry adhere to best practices and obtain their help in keeping their users (and our children) safer.

Chairperson
David Loukidelis
Commissioner
Office of the Information and Privacy Commissioner of British Columbia

David Loukidelis is in his second six-year term as Information and Privacy Commissioner for British Columbia. An independent officer of the Legislature, he oversees compliance with British Columbia's Freedom of Information and Protection of Privacy Act, Personal Information Protection Act and Lobbyists Registration Act. David's experience in access and privacy issues goes back to 1990. Since becoming Commissioner in 1999, he has written hundreds of access to information appeal decisions, privacy complaint decisions, investigation reports, discussion papers and policy materials. David has participated in the Asia Pacific Economic Cooperation organization's work on international privacy standards and has been a member of several Canadian privacy advisory bodies in the area of health research. His university teaching experience includes teaching access to information and privacy law at the University of Victoria.

Parry Aftab is a security, privacy and cyberspace lawyer, as well as an author and child advocate. Recently more than 90% of her time is donated to Internet issues involving children and adults, ranging from protecting children from sex crimes online to helping adults avoid identity theft and fraud online. Her main focus is teaching good cybercitizenship, especially to young people. This includes cyberbullying and responsible use of technology. Parry is in demand as a public speaker, consultant and resource to the media worldwide. In addition, she is The Privacy Lawyer columnist for Information Week Magazine and runs a very popular blog at theprivacylawyer.blogspot.com.

In 1999, Ms. Aftab was appointed by UNESCO to head up its Innocence in Danger project for the U.S. The project was designed to make sure that all children (regardless of wealth or ethnic background) gain safe access to the Internet. Its Wired Kids project, which launched in September 2000 (www.wiredkids.org) provides important information and programs for children and teens, educators, law enforcement, parents and librarians. It is designed to be a one-stop source for all matters related to children online, including online safety and privacy. WiredKids.com contains information about the charity itself, which operates WiredSafety.org and all other related programs, including Teenangels.org.

As one of the first lawyers in the world to specialize in Internet legal issues, Parry Aftab is admitted to practice law in New York and New Jersey. She attended law school at NYU School of Law where she received her J.D. degree. She received her B.A. degree as Valedictorian of Hunter College (having completed her full undergraduate degree in less than two years), where she was inducted into Phi Beta Kappa.

Within Canada the transfer and protection of personal information is regulated by a variety of provincial and federal statutes. If the transfer is across international boundaries then the statutory regimes of other countries also become relevant. What are the practical considerations when transferring personal information? What do you need to know about your partner and the privacy regime of the other jurisdiction? What are the key terms you should include when drafting the data protections clauses of outsourcing agreements? What are the most effective methods to ensure that your partner properly protects the personal information? Learn the answers to these questions and more from our expert panel.

Chairperson
Elizabeth Denham
Assistant Privacy Commissioner
Office of the Privacy Commissioner of Canada

Effective November 1, 2007, Elizabeth Denham was appointed Assistant Privacy Commissioner of Canada with primary responsibility for the federal private sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA). Immediately prior to this appointment, she served as Director of Research, Analysis and Stakeholder Relations with the Office of the Privacy Commissioner of Canada.

From 2003 to 2007, Ms. Denham was Director, Private Sector, for the Office of the Information and Privacy Commissioner of Alberta. In this role, she established and directed the compliance and enforcement program for Alberta's private sector privacy law.

She holds degrees in history (Bachelor of Arts) and archival and information science (Masters of Arts)from the University of British Columbia.

Kristine Robidoux is a partner in Gowlings' Calgary office, practising in the area of corporate risk and business integrity and compliance. Kris specializes in the creation and implementation of corporate compliance programs in the areas of domestic and international anti-bribery and corruption laws, privacy and data protection laws, utility market conduct regulations, energy trading regulations and business ethics. Her practice focuses on corporate governance and compliance as a vital risk management tool as well as the legal aspects of corporate crisis management.

Kris has an extensive background in criminal and quasi-criminal litigation. She started her career as a criminal defence lawyer and subsequently moved to corporate compliance as a mechanism for her clients to avoid litigation. She has conducted hundreds of criminal and quasi-criminal trials. Kris has also acted for Alberta's Information and Privacy Commissioner as an investigator and in that role, has written several investigation reports and Commissioner's orders dealing with novel and pressing legal issues under Alberta's private sector privacy law. This background assists Kris greatly in her current representation of companies that are subjected to audit, investigation or prosecution by a regulator or other enforcement agency.