2009 Spring Workshop Series

The New Information Management Skills II

Tuesday and Wednesday, May 12th & 13th, 2009
The Sheraton Ottawa - Ottawa, Ontario, Canada
150 Albert Street
Registration at 8:00 am
Workshops run concurrently from 8:30 am to 4:30 pm on both days

Business Process Mapping for IM Professionals

In today’s evolving IM environment, IM organizations are being redesigned and IM business processes are being reviewed and revitalized. Business process mapping as a methodology and tool for examination or current state practices with a view towards business transformation typically falls within the management consulting domain. However business process mapping is a business analysis skill from which all IM Professionals could derive benefit and will certainly expand the IM analysis "toolkit". Join fellow IM Practitioners and Management Consultants in this interactive workshop where you will learn:

when to use process mapping as an analysis tool,
how to read and design a process map,
how to facilitate a process mapping workshop.

Skills learned in this workshop may prove invaluable in supporting business organizations in their articulation of key business activities and information of business value in the implementation of the new RecordKeeping directive.

About Your Workshop Facilitator

Lindsay Fraser is Practice Lead for Information Management at Systemscope. Ms. Fraser has been providing clients with e-enabled business and IM solutions since the birth of the Internet. As a senior IM consultant held in high-regard among the GC IM community, Ms. Fraser has established overall strategic IM direction in federal departments, but has more often been focused on the provision of analytically sound and pragmatic guidance regarding the advancement of the IM agenda in many organizations. Much of her work in recent years has been focused on strategic IM projects, including documentation of critical information organizing mechanisms for the Canadian federal government, development of departmental IM policies and instruments, articulation of departmental EDRMS business rules and requirements, records management renewal activities and more.

Kellen Greenberg is a Strategic Business Consultant with Systemscope, focusing on helping federal government departments transform to operate more efficiently and deliver services in a more effective manner. His work includes business process mapping, organizational design, information architecture, user experience design, and many other areas. He has helped improve the business processes in over a dozen federal departments and agencies – ranging from detailed team-level processes to complex enterprise processes.

Linda Lee is an information management professional with a Masters degree in Library and Information Science. As part of the Information Management Practice at Systemscope, she has focussed on supporting federal government clients on a variety of IM projects such as the development and implementation of IM Awareness strategies and programs, IM policy instrument development and information architecture. Her recent projects have involved using business process mapping in the development and integration of IM processes into departmental business activities.